Question 1

What is My Shop 67?

Accepted Answer

My Shop 67 is an inventory management system that helps you track stock levels, manage suppliers, create purchase orders, and gain insights through analytics.

Question 2

How do I get started?

Accepted Answer

The app comes pre-loaded with sample data so you can explore all features right away.

Question 3

How do I navigate the app?

Accepted Answer

Use the sidebar (desktop) or bottom navigation bar (mobile) to switch between sections. Press CMD+K to open the command palette for quick search.

Question 4

Can I reset my data?

Accepted Answer

Yes! Go to Settings → System and click 'Reset all data' to restore all sample data to its original state.

Question 5

What roles are available?

Accepted Answer

Three roles: Admin (full access), Manager (can manage inventory and POs), and Requestor (can browse catalog and submit requests).

Question 6

How do I add a new item?

Accepted Answer

Go to Catalog and click '+ New Item'. Fill in the name, SKU, category, and stock details. The SKU must be unique.

Question 7

What do the stock status colors mean?

Accepted Answer

Green (In Stock): quantity above reorder point. Amber (Low Stock): quantity at or below reorder point. Red (Out of Stock): zero quantity.

Question 8

How do I log a stock movement?

Accepted Answer

Go to Movements and click 'Log Movement'. Select the type (Received, Shipped, Adjusted, or Transferred), choose the item, and enter the quantity.

Question 9

What is a reorder point?

Accepted Answer

The minimum quantity threshold that triggers a low-stock alert. When stock drops to or below this level, the item appears in 'Needs Attention'.

Question 10

How do I bulk update items?

Accepted Answer

In the Catalog, select multiple items using checkboxes, then use the bulk action bar to update category, archive, or delete selected items.

Question 11

How do I create a purchase order?

Accepted Answer

Go to Purchase Orders and click 'Create PO'. Select a supplier, add line items with quantities and costs, then submit.

Question 12

What are PO statuses?

Accepted Answer

Draft (not yet sent), Submitted (sent to supplier), Partially Received (some items received), Fully Received (all items received), Cancelled.

Question 13

How do I receive a shipment?

Accepted Answer

Open a submitted PO and click 'Receive Shipment'. Enter the quantities received for each line item. Stock is automatically updated.

Question 14

Can I print a purchase order?

Accepted Answer

Yes, open the PO detail view and click the print icon. This generates a printable view with all order details.

Question 15

What reports are available?

Accepted Answer

Stock Overview (by category and status), Movement Trends (over time), Turnover Analysis, Supplier Performance scorecards, and Cost breakdowns.

Question 16

Can I export data?

Accepted Answer

Yes, use the 'Export CSV' button on the Analytics page or the export button on data tables to download your data.

Question 17

What are AI Insights?

Accepted Answer

AI-powered features including reorder suggestions based on demand patterns, anomaly detection for unusual movements, and natural language search.

Question 18

How do I manage users?

Accepted Answer

Admins can go to Settings → Users to invite new users, change roles, and deactivate accounts.

Question 19

How do I change categories?

Accepted Answer

Go to Settings → Categories to add, rename, or delete categories. Items in a deleted category become uncategorized.

Question 20

Where are notification preferences?

Accepted Answer

Click the bell icon in the header, then the gear icon to customize which notifications you receive.

Help Center

Getting Started

Inventory Management

Purchase Orders

Reports & Analytics

Account & Settings